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16. When can a collection agency call me? A collection agency may presume that it is convenient to call you between 8 a.m. and 9 p.m., local time at your location. If these times are inconvenient, you should ask the agency to contact you at other times. There is no law that specifically limits the number of calls an agency may make to you, but repeated calls over a short period, which may be annoying or harassing, are prohibited.(back to questions)
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