3. Must the debt collector identify him or herself and inform me of the nature of the communication?
Yes. Debt collectors must provide a meaningful disclosure of their identity and the purpose of the call. In Texas, debt collectors may use their true name or a professional name (alias) while collecting debts. If a professional name is used, the debt collector must maintain a list of the professional names used. The debt collector must also inform you that the purpose of the communication is to collect a debt. (back to questions)